Remy Orpiano
Tustin, CAMember since July 2017

Reviews (1)

    • Jul 21, 2017
    • Verified Reviewer

    Hum by Verizon

    Hum causes problem of your car

    Overall Experience:

    My daughter's car had the Hum device to detect any car problem, and for sure after a year she got an error code from Hum. We took it to the BMW repair shop and was told that the Hum device caused a battery voltage low, which costs $181 to have it recharged. I called Verizon to cancel the subscription. I told them about the error code, and their reaction is they never heard of that error code from Hum. So, I got upset and asked if he knows better than the mechanic.

    Anyway, I was determined to cancel the subscription but was told that I will get charged for the early termination fee of $60. I don't think that it is fair at all since the device had created the problem and the reason that I am canceling it. Why would I continue having it plugged in if it will be the source of more future issues? DO NOT buy the Hum!

    Bottom Line: No, I would not recommend this to a friend

    19 people found it helpful

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