I purchased this carpet cleaner after reading several positive reviews. I was able to assemble the unit without any problems. I have a dog who is aging and having an "accident" now and then. So the "pet" aspect was appealing.
The first time I used the machine I noticed that it doesn't clean next to the walls. It leaves about a 1.5 to 2-inch strip that isn't cleaned. This was frustrating. I have a chronic medical condition. Cleaning the carpets takes a lot out of me. Having to go back with the hose attachment to clean next to the walls was not what I had in mind.
I cleaned the carpet (traffic areas only) in our average sized master bedroom. Cleaned the hallway, and the staircase.
The second time I used the machine, the belt broke within five minutes of operation. So, now I have to order a new belt.
The machines I've used in the past did a better job of cleaning next to the walls. And I've never had a belt break on a carpet cleaner. So after one use, this was very frustrating. I'll be calling Bissell to let them know I'm displeased and request a refund.
Bottom Line: No, I would not recommend this to a friend
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