If I could give a zero rating, I would. I purchased their "platinum, top of the line" plan and less than three months into my home I learn what a joke Old Republic is.
I bought a home less than three months ago, and for a peace of mind, I purchased a home warranty for a home that was 20 years old. Less than three months in the house, my HVAC unit goes out in the middle of Phoenix's summer. I think "it's a great thing I have Home Warranty." They specifically told me that my A/C unit was covered. They send out a technician the next day, and I am told by Old Republic that my A/C unit is still under manufacturer warranty and that this warranty supersedes my home warranty. What does this mean to me? This means the manufacturer will replace the parts, but I am responsible for paying the labor and the cost of freon. Total amount out of pocket is $2,200.
I have the platinum plan, which is the best plan Old Republic offers. I also added my pool. I paid just under $700. I called some of the other higher rated home warranty companies and was told that if I had their warrant I would have been covered.
I am now looking for a new company and wanted to warn other potential Old Republic consumers to stay away. Their ratings are low for a reason. You have been warned!
Bottom Line: No, I would not recommend this to a friend
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