Dallas, TXMember since August 2017

Reviews (1)

    • Aug 12, 2017
    • Verified Reviewer


    Bad customer service and very untruthful

    Overall Experience:

    I was in the process of purchasing a property and decided to go with LendingHome. I didn't see a lot of reviews online, and that should have been the red flag. They were in communication with me, and after paying $199, they stopped communicating effectively.

    I was later told that before the underwriter will do a preapproval, all required docs including title and paying for one year of insurance must be provided. I paid for the insurance and also provided the preliminary title and still heard nothing back. My closing was fixed on 8/2. I contacted them on 8/1 and no response until I copied a few VPs in the company.

    The agent called me and said I told them I was going to pay cash for the property. How did I plan to pay cash but I paid for one year of insurance and sent you the binder? I believe they are more interested in the $199 initial fee.

    PLEASE, stay away from them if you are an investor that values your time and closing.

    Bottom Line: No, I would not recommend this to a friend

    19 people found it helpful

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