They refused to cover my AC because of a dent in the exterior of the unit. Their technician wrote up that the dent had nothing to do with the AC not working, it just died of old age. I have been without AC for two years as a result.
With my dishwasher, they sent four (he's five) technicians out in five separate visits to repair my Bosch dishwasher. The fifth repaired it. Approximately one month later it stopped working. They sent a sixth different repairman. Number five didn't mount an electric panel properly. They charged me another $100 for number six to fix number five's mistakes.
Regarding my washer and dryer, I paid a $100.00 deductible in advance for the washer and dryer to be looked at. They sent a second technician out the day after the first tech came out. He wrote up the washer to be replaced. The dryer started working on its own. They replaced the washer. The dryer just stopped working today less than two weeks since tech number two's visit. They want another $100.00 deductible.
So, I guess there is a new policy or amendment to my contract I didn't sign off on where if they send three or four or ten techs to get multiple opinions on your appliance, you pay $100.00 per visit.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpfulLink to this Review