Brennan Philippi
OhioMember since August 2017

Reviews (1)


    • Aug 17, 2017
    • Verified Reviewer

    Air by crazybaby

    No customer service and product not working

    I was so excited to get my Air by crazybaby headphones, but they are very disappointing.

    The right earbud kept dropping the signal from the get-go. I used them for one listening session of about one and a half hours, and the battery died (at least on the left bud, which is the main). Now they do not seem to be charging at all. The light comes on in the charging tube but stays orange the entire time, no matter how long I try to charge. To be honest, I really don't know if it is supposed to change when the charge is complete because the instructions that come with these are basically non-existent. The left earbud will only stay on for approximately 3-4 minutes, and the battery level for them on my phone shows that it is low no matter how long I try to charge them for in the charging tube.

    I contacted crazybaby through their website's "support" page four days ago (I've added a note every day) and have not heard from them other than one electronic reply stating that they've received my message.

    It sucks because I think these have a great fit and good sound. Keep your money and use it on a product where the company actually cares about their quality and customers.

    I also backed Air by crazybaby headphones on Indiegogo in November with a promise of a January delivery and did not receive the headphones until mid-July.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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