I always like to write my review on this product. Some have said it doesn't fit. I simply added an extender of elastic and Velcro to my right one to make it fit. With the left one, I added Velcro dots until I lost enough weight to get it to close (20 lbs) and it is fine.
Some have said it doesn't work the minute they put it on. I did have to get it in the right place, and yes a little bit off can make a difference, you have to play with the placement that is right for you. It does move throughout the day, so some adjustment is required.
I find I cannot go more than half an hour without it, and it stops my back from hurting about 90-95% I took some hits for trying it but I also have Cerebral Palsy, and my nerves are easily damaged so this does help me immensely. I may be one of the few who swears by this product.
I bought mine at stores, so I have no idea about the site's process.
Bottom Line: Yes, I would recommend this to a friend
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