Alex S.
New YorkMember since August 2017

Reviews (2)


    • Aug 23, 2017
    • Verified Reviewer

    American Home Shield

    Embarrassing

    Overall Experience:

    The company's customer service is embarrassing. The waiting time for someone to answer is over 45 minutes. After the conversation with representative nothing is resolved. They still send the same company to try to resolve the issue no matter how many times I will call for the same problem. And there is no access to the supervisors.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review

    • Dec 14, 2018
    • Verified Reviewer

    MindInsole

    It is a waste of money

    Overall Experience:

    This is a bogus product, and this is a bogus company.

    They sell you an insole, then they tell you to trim it to feet the shoe, and when you want to return it, they tell you "we don't except a cut or trimmed insoles."

    Anyway, I used those insoles for three weeks and I don't see or feel any improvement with my feet. I am sure that I wasted my money on this crap.

    And good luck calling them.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Dec 16, 2018

      Company Response from MindInsole

      Hi Alex. We are sorry to hear about this feedback. First of all, we would like to assure you that this is a legit company and we have been in the business for years, as we work towards our goal of providing meaningful relief to our customers. To make sure all your concerns are covered and straightened out, we encourage you to send us an email to socialmedia@mindinsole.com. Thank you.


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