Daytona Grass
IllinoisMember since August 2017

Reviews (1)

    • Aug 24, 2017
    • Verified Reviewer

    Don't waste your time

    Overall Experience:

    Please do not waste your time with!

    I posted my home with They told me about a new program they are trying with Xome. It was free, so I thought I could at least give it a try, what could it hurt right? They are just helping me sell my home fast right? WRONG! I have had nothing but problems.

    They set me up with a "local" agent to help sell my home, turns out she lives in a different state! Hours away from me and my home. She came out to my house, took pictures and got information about our home. After about a week, I finally found ads for our home. None of the ads had the same information and she posted multiple things wrong! I had emailed her and let her know, just in case it was a mistake, it happens.

    Three weeks later, things were still not changed! When she looked at our home, she didn't have "for sale" signs with her so she said they would be to us at the end of the week. Over a month in a half later, after talking to a higher up in Xome with asking why the signs have not shown up yet and being told they had been mailed many times, I finally got a sign. Just the sign; no arrow and no way to put it in the ground, so that really doesn't do me any good.

    I have tried to contact our "local" agent many times with no response, so I contacted to let them know what was going on since it makes them look bad as well. I then received a TEXT from our "local" agent, VERY unprofessional. She told me that putting the wrong things on ads (like putting it had more bathrooms than it really does) would only help me sell my home, not hurt it. Sorry, but that is lying and I just want this house gone. She also proceeds to tell me that if I want to sell my home quicker that I should just lower my price! This is with her putting in NO effort and before I finally got the "for sale" sign.

    I talked with the Xome "Relationship Manager" and told me that if there were any other problems that I could just contact her and she would handle everything. My house was also supped to be going up to this auction thing and she would let me know how it went when it was over. I have contacted this "Relationship Manager" about the signs still being wrong and asking about how the auction went. NO answer.

    Long story short, please do not waste your time with this like me. They are rude and have no interest in actually helping you. Sadly, I am still trying to deal with them, and I am now stuck with two house payments since they have just messed around with "selling" my home.

    Bottom Line: No, I would not recommend this to a friend

    23 people found it helpful

    Link to this Review

Showing 1-1 of 1