Like many other reviewers, I've had a terrible experience. These didn't arrive for close to nine months, and when they did, the left earbud didn't even work. I'm trying to figure out if there is a way to return with the "one year warranty" and considering contacting my credit card company about the payment to see if its possible to cancel it at this point, although unlikely.
Like others, customer service has not gotten back to me for over a week. I used them twice until the left earbud, which basically had one initial charge, crapped out within two short uses.
I have never been so disappointed with a purchase. Honestly, turned me off of Indiegogo entirely.
Bottom Line: No, I would not recommend this to a friend
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