Trung Tran
Trung Tran
Oslo, NorwayMember since August 2017

Reviews (1)

    • Aug 29, 2017
    • Verified Reviewer

    Air by crazybaby

    Really bad and I would advise others to stay away.

    I placed an order since last November (2016). I was promised delivery in January 2017, but I received mine on 8/14/17.

    The right ear bud constantly drops signal. I managed to pair them on the first try, and the sound is great actually. However, the battery lasts 1.5 hours top, the charging process is not necessarily intuitive, and the guideline that comes with it is basically crap. I mean, the information on it is so poor that you don't even need it. What you actually need is not there, like how are you supposed to charge them? What is the purpose of the charging tube if you can't charge them without an electricity connection (when they said the tube contains two extra charges when it is fully charged). It never works for me. And I can't even connect them to my laptop while all the other Bluetooth devices that I have work quite great.

    What makes it even worse is their customer service, which I think is non-existence. I contacted them several times just to receive a stupid automated reply response. So, no help from them. I got angry and demanded a refund from both crazybaby and Indiegogo (their supporting platform). And surprise surprise, no response from both.

    Bottom line: Please stay away from them, you will save the time, money and your frustration.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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