Sanya Bunton
Houston, TXMember since August 2017

Reviews (1)

    • Aug 30, 2017
    • Verified Reviewer

    American Home Shield

    Very poor service

    Overall Experience:

    I think I'm being pretty generous to give it one star. This company provided the worst service I've ever received in my life! The wait was three days to fix a central A/C unit that goes out regularly. The unit appears to be leaking through the ceiling. In Texas summer heat (with triple digit 100+ temperatures), the wait is excessive, especially with sick people in the home.

    Unfortunately, the problem was never fixed and three days later, the issue is back. I stayed on phone with customer service for well over an hour before line dropped. Thoroughly disappointed and unsatisfied!

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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