Rupert Oysler
Asheville, NCMember since August 2017

Reviews (1)


    • Aug 30, 2017
    • Verified Reviewer

    Air by crazybaby

    Air by crazybaby don't work and customer service will not respond

    I received my "Air by crazybaby" over three weeks ago. I found out immediately that they were not working, and sent an email to support@crazybaby.com. They never responded to this first email. I have sent many emails over the last three weeks, and the only response has been an autoresponse saying they were creating a ticket and would get back to me within 36 hours. Never happened.

    The headset has problems connecting to Bluetooth (iPhone 7 that has zero problems connecting with multiple other devices). When it does connect, the right ear continually disconnects several times a minute. So music listening is impossible.

    On phone calls, neither the caller nor the answerer can hear. The earphones are completely unusable, and so far I have been unable to get any help whatsoever from the company.

    I was an early backer through Indiegogo and waited with eager anticipation created by their advertising. It took over seven months longer than they projected for me to receive the product. That would have been OK if the product just worked. Even if it was not acoustically stunning. This whole experience with "Air by crazybaby" is completely unsatisfactory.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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