Gary May
McMinnville, ORMember since August 2017

Reviews (1)

    • Sep 2, 2017
    • Verified Reviewer

    Ninja Coffee Bar

    Great machine and great customer service!

    Overall Experience:

    I got my coffee maker Christmas 2016. I instantly loved it. I had no issues with it until I cracked my carafe while washing it about three months after I started using it. Carafes on the secondary market were $70-$90.

    I contacted customer service and explained what happened and inquired about purchasing a replacement through them. When they inquired how long I had the machine I told them three months they told me they would send me a new one at no charge. I didn't have to pay shipping.

    About five days later I received it. If this one ever dies, I will definitely buy another. Great product and great customer service.

    Bottom Line: Yes, I would recommend this to a friend

    2 people found it helpful

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