Every single time you call them, it's at least over an hour! I'm literally on hold while I write this. This is the 6th time I've called. We have been trying to get our plumbing fixed for over six months now, and still, not a single person has come to our house. They send you to cheap contractors, and if you contact them, they say they never have a request or don't have time to service you. Don't waste time or money on this ridiculous warranty. Go ANYWHERE else.
Bottom Line: No, I would not recommend this to a friend
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