Jill Smith
Portage, MIMember since September 2017

Reviews (1)

    • Sep 21, 2017
    • Verified Reviewer

    Shark Rocket

    Customer service issues

    I purchased a Shark Rocket model number NV48026. Just a year and ten months later, the metal wand snapped in half. They sent me a new one. Then ten months after that, the switch inside that new wand broke, and it would not snap back in place on the canister part. They decided to send me a new wand (again), and I have to pay the $6.31 tax and shipping for a part that lasted less than a year. They said this is their policy.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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