The first problem occurred after placing the order and I was supposed to be charged $29.95. They fraudulently charged and double billed for one item. I received the product and within one month, the name on the appliance disappeared, the safety red knobs at the end of the brush fell off in my hair and exposed the heating element to my scalp making it a highly dangerous apparatus.
When calling customer service for repair, there is NONE. They refuse to give you the manufacturer's contact information and refuse any repairs.
WORSE PRODUCT; will not stand the test of use!
WORSE CUSTOMER SERVICE; refusing any assistance, repeating script that you are not within 30-day guarantee (Customer service #200, CS531, CS358).
NOT RECOMMENDED; do not waste your money. There are better products out there.
Bottom Line: No, I would not recommend this to a friend