Mark Gordon
Los Angeles, CAMember since October 2017

Reviews (1)

    • Oct 27, 2017
    • Verified Reviewer

    Metromile Insurance

    Driver BEWARE!

    Overall Experience:

    As a thank you for being a good driver, Metromile is raising my rates from $40.61 to $64.79 (monthly base rate) plus 5.9¢ to 9.9¢ per mile.

    Since signing up for the service, they have consistently raised my rates but never this much. Don't be fooled by their ads that promise low rates.

    This company is the master of the bait and switch.

    Bottom Line: No, I would not recommend this to a friend

    29 people found it helpful

    Link to this Review
    • Nov 7, 2017

      Company Response from Metromile Inc.

      Hi Mark, we appreciate you taking the time to send a review. It's definitely not our intention to make you feel this way. We always send you an email a month prior to your policy renewing to review what your renewal rates will be. Your rates can vary upon renewal which is every six months, this means they can decrease, increase, or remain the same.

      A majority of our customers are still able to see savings, even if their rates do increase. But we do understand that the math may not always work out for everyone for a given time in their life. We can see that you have called in recently and we want to further address your specific concerns about your renewal rates, a member of our customer experience team will follow up with you soon.

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