I have tried to get refunded for two bags of clothes I sent back. I wasn’t receiving the items that I clearly described in my notes to my stylist. I even had a Pinterest board full of clothing ideas and none of them were that close.
But because I had events I had to go to and I was limited on my shopping time, I kept some of them. The things I returned I have not received credit for all of them. I even left notes in the bags on the kinds of things I wanted.
To communicate with customer service and speak to someone is virtually non-existent. I have asked several times for a phone call and have not ever received one
Please do not use this company; you will be sorry.
Bottom Line: No, I would not recommend this to a friend
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