They lack any ability to be able to provide customer service to their bankers, any time that I have had a problem with my account they not only refuse to help me and problem solve. In order to get any progress on my problems, I have to get aggravated and rude. I have experienced a number of times I have needed to contact merchant services, and they will not help you no matter what! They go by a bankers book for dummies and will only provide you with three steps they are able to take; their problem-solving sucks!
Right now I am waiting on a dispute for $100, so I can cancel my account. You would be a fool to bank with these people. I know I made a fool out of myself. I would give zero stars, but that's not an option.
Bottom Line: No, I would not recommend this to a friend
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