I bought this machine with the expectation that the coffee would be fabulous and, it was, for 13 months (one month post warranty). Then, despite many, many hours spent cleaning and descaling the unit, it would not brew more than 1/4 of a cup at a time, despite it being set to brew a full carafe, so we had to stay there, constantly pushing the brew button to get a full carafe of coffee each morning.
While researching how to combat this problem online, I found that we were not alone; this is a common complaint among Ninja Coffee Bar buyers. It does not appear that Ninja has taken responsibility or offered a solution to the problem (I never called them).
Can I recommend this coffeemaker? Yes, if you have an extra $200+ to spend on a coffeemaker that may, or may not, work for a year.
Personally, I'm currently going back to the regular old, every day, coffeemaker and just splurge on a specialty coffee every now and then; it will be a lot less expensive.
Bottom Line: No, I would not recommend this to a friend
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