If you call, be prepared to wait on the phone 10 to 20 minutes for service. Mine had a chip in the handle. No instructions on returning theproduct, so I called and was just told to just mail it to Gotham's address. Also, the ad states that it is not sold in stores, but Walmart, Amazon, and Bed Bath & Beyond ($69 plus their 20% off coupon too at Bed Bath & Beyond), to name a few, sell this Gotham S/L Grill and also include the $10 extra Bonus Griddle. Other retailers are much cheaper too, $30 to $40 less then the $90 TV price. Check online first!
Bottom Line: No, I would not recommend this to a friend
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