Chris L.
CaliforniaMember since December 2017

Reviews (1)

    • Dec 20, 2017
    • Verified Reviewer

    VSP Direct Eye Insurance

    Cancellation problems, better off paying cash

    I just learned that VSP has a year cancellation policy. They bill monthly, but will not cancel your membership until your year is up.

    I was automatically renewed in August of 2017 and (unfortunately) used my benefit that month (in August). In December, after getting a job that provided vision benefits (through VSP), I attempted to cancel. I was told I could not cancel and would be on the hook for monthly payments until August 2018. They had no solution at all, the to the fact that I now had double coverage that I didn't need. They acted like I was the first one to ever run into this problem.

    It was explained to me that I had signed a contract, but they could not direct me to the contract or their written cancellation policy. Their website has no explanation of their cancellation policy.

    Additionally, VSP (as others have said) is cut-rate and every eye doctor will upsell you. DON'T purchase an individual plan, you're basically just purchasing an installment plan. Use a credit card.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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