I'm not a plant. This is a genuine comment from a consumer.
I got sick in late November (2017) and after shaking off what I think was the flu, I couldn't hear out of my left year. I'm 44, and nothing like that has ever happened before. Needless to say, after 3 weeks of being half deaf, I started to get worried.
I remembered I'd previously ordered a Smart Swab but never used it. Found it in a drawer. After trying a water flush, Q-tips, my finger and probably a letter opener, I put the Smar Swab to work. It took a few missions, and the amount of wax it pulled out was absolutely disgusting, but it was the tool that did the trick. I dug until nothing else came out, and about 15 minutes later I heard a little "pop" and could finally hear again!
These low ratings I see here are surprising. I love this darn thing and give it the highest recommendation.
Bottom Line: Yes, I would recommend this to a friend