Tim Shriver
Tim Shriver
Washington DCMember since December 2017

Reviews (1)


    • Dec 27, 2017
    • Verified Reviewer

    Stitch Fix

    Unsatisfied customer

    Overall Experience:

    I liked the clothes, but I found that several items in each fix were more expensive than my set price ranges, making each fix very expensive. When I brought this up with Stitch Fix, they said that their stylists are encouraged to include a "splurge" item (which means their business model is designed to push you to buy things over your stated limits).

    I received my latest fix, and because I was traveling, I was not able to pick up my fix for several days. In my fix, there was a ridiculously overpriced item I found for 68% cheaper online. When I complained, Stitch Fix said they would price match if I sent them the information, which I promptly did. Then, after THEY offered to price match, they denied me because it was more than 7 days since the box was delivered.

    I would have actually liked to continue receiving fixes, but after this experience, I decided to cancel my subscription. I felt like they only wanted to wring as much money out of me as they could, instead of providing quality consistent service over time, so they lost this client. And I recommend that you not subscribe unless you really don't mind being turned upside down and shaken until all your money falls out of your pockets.

    Bottom Line: No, I would not recommend this to a friend

    25 people found it helpful

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