Gloria D. Williams
CaliforniaMember since January 2018

Reviews (1)

    • Jan 6, 2018
    • Verified Reviewer

    Diamond Z4

    Diamond Z4 order

    On 1/4/18 I ordered one engagement ring for $19.99, shipping and handling and tax extra, and one band for $9.99 included. At the end of a long process of various other offers, all of which I said "no thanks" to, an extra $20.00 fee was added to my order without consent. Listed on the order info was a phone number to call for a $20.00 refund.

    I called 866-978-8125 and first spoke to a female who refused to give her name and continuously insisted on selling me an offer I already refused when ordering. She flatly told me I would not receive a refund unless I made the purchase I refused. I was also told that she could not cancel the order. She hung up on me when I insisted on a refund of the $20.00 overcharge. I immediately called customer service online number 855-235-2092 back and spoke to Robert who said same. I heard female laughing in the background. Robert then informed me that the correct customer service number is 844-814-9730. I called and the office was closed.

    I will call back on 1/05/18 and request a refund of $20.00, and rings at the advertised price, or cancel the order. Advertising prices incorrect and misleading. Have I been scammed?

    Bottom Line: No, I would not recommend this to a friend

    30 people found it helpful

    Link to this Review

Showing 1-1 of 1