Taylor
Taylor
KentuckyMember since January 2018

Reviews (1)


    • Jan 9, 2018
    • Verified Reviewer

    NatureBox

    This place sucks!

    Overall Experience:

    I tried to place an order, but when I entered my card info, it says it was unable to process. I tried three times, but it still didn't work, so I just assumed it was meant to be. Then I get a confirmation email saying that it did actually go through. I immediately emailed them needing to cancel the order and wasn't able to call on the phone because it was a Sunday. No answer. Now it's Monday and I've gotten into contact with an associate and they're saying that they can't cancel my order because it has already been shipped out.

    This website is no good. Now I'm out $30 because this company sucks!

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Jan 24, 2018

      Company Response from NatureBox, Inc.

      Hi Taylor,

      We're so sorry you had issues with your order. We'd like to take a look at this to identify what went wrong and what we can do to help. Please send an email to CEM@naturebox.com and our lead support team look into how we can make this right.

      Thanks,

      The NatureBox Team


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