New Oxford PAMember since November 2015

Reviews (1)

    • Nov 13, 2015
    • Verified Reviewer

    Probiotic America

    Customer service line

    Wow I don't know what number people are calling. I called 866-803-9895. I received a quick connection with customer service, pleasant friendly and not some automated robot or foreigner that still has not learned the language (ENGLISH).

    Ordered 3 bottles and like everyone else was offered a special price for 6 bottles so I agreed but the original order was not canceled. Customer service said that the order should have only been for the 6 bottles not nine, but that nine had been packaged. I was then told to keep all nine bottles and my account credited back for the 3 bottle purchase and my shipment upgraded free to 2 day priority for no extra charge. It's the simple human touch that makes all the difference. Bravo Probiotic America for your excellence in dealing with and correcting a small misunderstanding.

    Left me with the perfect willingness to deal with this company in any future endeavors.

    Bottom Line: Yes, I would recommend this to a friend

    5 people found it helpful

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