I ordered the Roto Sweeper, and right off the bat, they sent two, not just the one that I ordered. So that being said, it was a Saturday and I had to wait until Monday to talk to someone, but I did email them on Saturday to let them know I wanted to change my order. It does say it was ordered and will be shipped in 5 to 10 days, so I figured ok no big deal.
Well, I called on Monday first thing in the morning, and they said it had been shipped already because I paid for it with PayPal and they couldn’t change my order. So I said I would wait until I received the order and call for a return authorization slip (at this point, I was returning everything). Now on the official website, it does state under returns in parentheses "postage pre-paid." When I called, they said that is not their policy.
You know what? This is one big scam. Never order from this company.
Bottom Line: No, I would not recommend this to a friend
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