I ordered the grill with the extra $10.00 to upgrade for the griddle to be included (which was what I really wanted). I got the griddle finally without the griddle or the shish kabob skewer thing that was also supposed to be included.
It is impossible to contact the company by phone. It would only offer you more and more crap that you obviously do not want after receiving the incorrect order already. The recording even told me to "hang up the phone now," and when I didn't, it started spewing a high pitched noise and disconnected the call.
I plan to contact the BBB, which they are surely familiar with already. Do NOT order. If you really want it, order from Amazon or someone reliable.
Bottom Line: No, I would not recommend this to a friend
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