Memphis, TNMember since February 2018

Reviews (1)

    • Feb 3, 2018
    • Verified Reviewer

    Gotham Steel Smokeless Grill

    Really bad service

    Overall Experience:

    This company has such horrible customer service; it should be shut down.

    I ordered the grill with upgrades. But I only received the grill at first. Then after 3 times contacting customer service and many many promises, I have only received the extra griddle, and that took more than 3 months. The other extras I paid for still have not received.

    Do NOT buy from these guys! You can do better at a local Walmart, and I don't like them either. This company is really bad with many promises that don't deliver. I hate to write bad reviews, but this one was worth it. Plus the product does not stand up with hard usage. You must take very mild care. The pans and grill do scratch. Be very very careful with this cookware. This company and commercials are very distrustful. Do not believe them. EVER.

    Bottom Line: No, I would not recommend this to a friend

    23 people found it helpful

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