I called 888-483-2645 to check on an incorrect charge on my daughter's debit card through Greenlight. I was distressed to find out that I was calling a representative in the Philippines to discuss my account (including security-based personal information, date of birth, last four digits of social security number, etc.).
My daughter's card had to be shut off due to a mysterious $99 attempted charge for Amazon Prime (twice) that neither my daughter or I authorized. There were two charges for $3.50 that appeared on my account for shutting off the card. This happened just a few days after the card was activated and used for 3 small purchases at The Maine Mall in South Portland, Maine. I know another cardholder who encountered the exact same mysterious charge ($99 Amazon Prime).
Is Greenlight based in the United States? Can I speak to someone in the United States about this weird $99 attempted charge?
Bottom Line: No, I would not recommend this to a friend
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