Judy S
FloridaMember since February 2018

Reviews (1)

    • Feb 7, 2018
    • Verified Reviewer


    TaxSlayer 2018 refundNOW is NOT a refund now!

    Overall Experience:

    I filed my taxes on February 3, 2018. I received a $1200+ refund. I had two W2's from legitimate companies, and I am a single filer. I clicked the box to have a $25.00 fee deducted from my refund by the bank that handles the refundNOW loans. I heard nothing on Monday, so I waited until Tuesday, February 6th to contact them. I first sent an email and got a message that someone would answer in 72 hours, which isn't fast since I paid for the premium account to get priority service. So I called customer service and was told: "Your refund wasn't high enough to receive a refundNOW loan." There was no warning and no place did I find the information as to the qualifying factors to receive the loan. And they won't give an advance of even $500.00 on a $1200+ refund? SCAM.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review

Showing 1-1 of 1