Flora Fiorillo
San Francisco, CAMember since February 2018

Reviews (1)

    • Feb 13, 2018
    • Verified Reviewer

    Gravity Weighted Blanket

    Bad customer service

    Overall Experience:

    Hi everyone. I wanted to try the Gravity Blanket, so I spent the money hoping it was worth it. I got the 15 pounds version of it.

    I asked customer service to change the shipping address and they didn't. Luckily I was still at my old address when the blanket arrived.

    This product didn't work for me.

    Their return policy is absurd for such a pricey product. Now I am stuck with something that takes a LOT of space, and I'm out $350. Please see below:

    Items must be returned unopened (in their original bag - you can open your box) and undamaged, just like you received them.

    Returns made within 7 days of delivery date will be issued a full refund in the form of original payment. Returns made within 8-14 days will be issued as future credit for Gravity products.

    If your item(s) has a manufacturing defect or damage you can return within 30 days of purchase for an exchange.

    Please note that customers will bear the responsibility of return shipping costs, and should address returns to the warehouse address listed on your shipping label.

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

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