I have joined the droves who decided not to send back this awful scam because of costs. In my case, the handle wouldn't even assemble because of apparent workmanship defects. The total cost to Fuller Brush was probably less than $2.00 for materials.
I spent much of day trying to negotiate around a return, but finally decided no, nothing people at customer services are also probably a deliberate method to repel dissatisfied customers. I feel totally "had!"
Never again, Fuller Brush!
Bottom Line: No, I would not recommend this to a friend
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