Paul D. Bray
West Memphis, ARMember since February 2018

Reviews (1)

    • Feb 17, 2018
    • Verified Reviewer


    Save your money

    Overall Experience:

    I bought this product and had them replaced twice because they quit working. BIG problem. When you hit something with a hammer it will adjust. Not good. I tried to get some help with it and they wanted me to pay $500.00 to replace them for the third time. They just stopped working.

    Save your money, buy something else! This is not good, short of a scam! I am NOT a happy customer.

    Bottom Line: No, I would not recommend this to a friend

    71 people found it helpful

    Link to this Review
    • Feb 19, 2019

      Company Response from Eargo

      Hi Paul, thank you for taking the time to comment. We honored our one-year warranty and replaced your devices when needed during the time of your 2015 purchase. We have since worked hard to improve on our devices in the past three years. We no longer service our original devices, but can offer a very discounted price for an upgrade to devices we do continue to service. If you’re interested, your Personal Hearing Professional can help at 1-800-375-8058.

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