I got this for my wife for Christmas from BestBuy. Coffee is very good when you can get it to work.
Within one month the "clean" light came on and stayed on. I cleaned with vinegar/water per instructions, and there was no change. I ran the extended clean cycle with water/vinegar, and there was no change. I bought coffee maker cleaner and ran the clean cycle again, and there was no change. I ran the extended clean cycle with coffee maker cleaner 4 times and there was no change. The clean light stays on and now it won't brew more than 1-2 ounces and then starts beeping and flashing for cleaning.
In short, this thing is junk. BestBuy won't exchange or refund on February 17th, and Ninja/Shark requires prepaid shipping and return shipping EVEN UNDER WARRANTY. Neither the retailer or the manufacturer stands behind the piece-of-crap coffee maker. DON'T BUY and advise others of the same.
Bottom Line: No, I would not recommend this to a friend
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