I've used Taxslayer for over ten years. Upon completing my return, I applied, and so I thought I also qualified for the refundNOW $1000 option.
After 48 hours, and I hadn't received a deposit, I began to do extensive research only to find negative review after negative review.
I learned that many people were told by TaxSlayer reps, there was nothing they could do. TaxSlayer has a major lawsuit in 2015, a hacker stole several people's info and filed fraudulent returns. I went back to read the agreement I signed and leaned the bank who's was associated with TaxSlayer is 3rd party, and they open an account in your name using your personal information all with false pretenses and no expectation to deposit your monies within 48 hours.
Many people were lied to, and I will not be using TaxSlayer again, EVER! I don't really know I will get my $25 back, but I will! I also want all of my information rescinded from this Red River Bank. Customer service is no longer a factor for businesses I see.
Bottom Line: No, I would not recommend this to a friend
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