I was excited when my Bissell CrossWave arrived. It works just like the infomercial said. I loved it, just what I wanted.
When I had finished a small area in my kitchen because I just had to test it immediately, I cleaned everything. The next day I put the cleaner back together. It did not have suction, and one of the sprayers would not work.
I called Bissell, and they wanted to walk me through on how to make it work. I didn't use this 5 minutes and needed to troubleshoot, so I decided this would be an issue. I called to return, and they advised me that I was still in my "timeline" to return. I would have been stuck with this had I not tested the cleaner out. I was lead to believe I would have been stuck with this product if my time had run out even though the machine wasn't working. I'm still waiting to receive my refund.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpfulLink to this Review