Denise Peterson
McAllen, TXMember since March 2018

Reviews (1)

    • Mar 14, 2018
    • Verified Reviewer

    California Charcoal

    Check your credit card statement

    I ordered the product online in late December 2017. After a month of no product, I went to the website to contact customer service. The phone number did not work. I received a postcard in early February stating I would not be charged until the items were shipped. In early March I notice my credit card statement showed a charge for the product on February 7th. Today I called the phone number on my credit card statement. A representative assured me a refund would be issued in 3 to 5 days. The rep would not send an email to me acknowledging the refund going back to my credit card account. What a hassle all for nothing.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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