After calling about a missing microfiber pad, I was advised that it had to be done within 48 hours. I asked to speak with a supervisor, was told no, he would tell me the same answer. This is a phony company using the good name of Fuller Brush and should be investigated about their unfair practices. I still would appreciate a solution and receive my missing microfiber pad. They took my money, and I received no satisfaction because of their negligence.
Bottom Line: No, I would not recommend this to a friend
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