Suffice it to say, every negative review about poor customer service and returns from Gravity Blanket has also happened to us going back to October 2017. The matter is still being contested as of this writing (March 2018). It is impossible to speak to a human being at the company, and email responses are pure delaying tactics. We have provided them with written confirmation from UPS that the product has been delivered and accepted by them and they still have not sent a refund for the product or the shipping.
The company needs to be investigated by the authorities so future consumers can be protected.
Bottom Line: No, I would not recommend this to a friend
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