My bike was recently stolen from inside my apartment building, and I was distraught as it is my primary mode of transportation to work and around the city. Fortunately, I had added the bike to my renter's insurance policy with Lemonade (a process that in itself was painless!) and decided to submit a claim in the app. The claim process is entirely driven by AI and done securely through their app on my phone. The claim was approved in a matter of minutes and allowed me to even record a video explaining exactly what happened. The entire process was approved, and the money was en route to my checking account without once talking to a human being! Absolutely lights years ahead of any other insurance related experience I've had in my 30 years. HIGHLY recommended!
P.S. My policy rates are also the LOWEST I've paid for renters insurance in my life plus I get the peace of mind knowing that any leftover money from my claims as a customer are contributed to a charity of MY choice. The way insurance SHOULD be.
Bottom Line: Yes, I would recommend this to a friend