LaRae Williford
Sacramento, CAMember since March 2018

Reviews (1)

    • Mar 23, 2018
    • Verified Reviewer


    Just a runaround!

    I would give no stars if it was an option!

    I have been trying to cancel this service that I purchased for my elderly father. I started this process back in August. I have sent the paperwork needed. I have called several times and have been assured that it would be canceled. Around November I received the CarTection package of stuff which he cannot use in the vehicle. I was advised the account had not been canceled and was asked to send the stuff back. I wouldn't' have gotten this stuff if the account had been canceled in October as promised by JO JO.

    I sent the stuff back with my own money. I called again and was advised in January by Mary Lee that the request had been forwarded to America Auto Shield and I should receive a refund by February. I just called and America Auto Shield and spoke with Samantha she tells me no request has been received. Do not use this company. Just a runaround for a refund!

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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