Kelsey W
Peabody, MAMember since April 2018

Reviews (1)

    • Apr 12, 2018
    • Verified Reviewer

    Lash Serum & Brow Serum Plus

    Don’t. Buy.

    Do not buy this product. They will say it’s $7 from the start but after two weeks they charge your account $150.

    I called the cancel my account because there were NO results. First, they tried to my tell me I was using it wrong. They kept saying “continuously and correctly.” They wouldn’t even let me speak; it was as if they were reading the back of the package to me. I was using the product correctly, and I followed the steps on the back of the package.

    Second, they said it takes 6-8 weeks on the phone. Well, that would mean I was sucked into buying eyelash serum for $157, which I never would have done. And even then I’m pretty sure there’s another $80 payment at the 30-day mark. So we are looking at spending $237 before seeing anything! Are you serious?!

    Third, she would not let me cancel! She had the nerve to say “well, I can extend your membership until May 15th and then offer you a discount on the next product coming in.” Why would I want to give you more money when it doesn’t work? I am baffled. I had to say I wanted to cancel my account SIX times before they agreed.

    I wish I never, ever, ever, ever, ever bought this product. I want my money back. It is a waste. Go out and get eyelash extensions if you’re going to pay this much. Instant results and no labor on your end.

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Comments (1) Link to this Review
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    • May 2, 2018

      Shelby Harris

      I ordered the same thing and I was charged $795. I called them because they had charged me $499 somehow, and she would not let me cancel it. I either had to send it back and pay $20 or keep it and pay $149. I canceled my credit card, so they can no longer take money out.

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