Ally sucks, they have high interest rates at loan shark rates. They refuse to lower your interest even though you make timely and multiple payments. When you call customer service their standard answer is "There is nothing I can do at this time." They have no empowerment to make a decision. Please don't ask to speak to a supervisor, it is probably the clerk sitting next to them who can't make a decision either.
Bottom Line: No, I would not recommend this to a friend
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