Linda T Santangelo
NevadaMember since April 2018

Reviews (1)

    • Apr 23, 2018
    • Verified Reviewer


    Good and legit, but screwballs for support staff

    Overall Experience:

    Stockpile is NOT for short-term, meaning 30 days or less. I tried Stockpile as a way to "hide" money from myself, a place where it would not be so easily accessed like a bank account. The execution of trades and fees are good. All is good with Stockpile UNTIL IT COMES TO BANKS.

    You can't log in to your account and add a bank; you must email support from the same email address you have on file with them. Ok, wait for support. WHEN IT IS TIME TO HAVE MONEY TRANSFERRED into your bank account, look out. Stockpile does not cut checks. Stockpile does not have a Customer Service phone where they can be reached. After you sell some of your stock, if you want some cash-out, it is done by bank transfer only, which takes 7 DAYS from the time your stock is sold. My bank transfer was delayed an additional 5-6 days because an error left ONE CENT in my account. Stockpile canceled my initial wire request and RE-SENT it 5 DAYS LATER and never notified me of the cancellation or re-sending the wire transfer late...not by email, not by phone. I had to email "support" and ask them what happened to my wire transfer and then they emailed back about the bank transfer.

    I will never trade with Stockpile again for ANY reason. It was Stockpile's responsibility to their customer to keep me informed. I would stay clear of this outfit. Forever.

    Bottom Line: No, I would not recommend this to a friend

    28 people found it helpful

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