I had started my claim in July 2015. By August I was denied because I was working. I told Citizens my last job date would be July 10. I called to advise them that date was wrong, but they decided in their greed to use a date of December 2014.
I sent paperwork, that they requested in September and then again in October regarding my medical information.
No communication from Citizens Disability so I decided to call them.
I called November 9, requesting an update on my claim. I was given the LAME EXCUSE that I didn't respond to any phone calls they had sent to me. I was advised then that my claim was denied, Did I want to proceed? Of course. I wasn't calling for that stupid question to be asked. I was advised they would call me back within 24-48 hours. I did not receive any calls from Citizen's Disability. I received calls from other disability companies asking me question.
On 11-24-2015 I called again. Again the lies of me not answering my phones were there. And did I want to proceed with my claim?
On 11-27-2015 I received a letter from them that their efforts to reach me were unsuccessful.
Imagine my surprise on 12-1-2015 I was told they needed to start a new claim.
I fired this company on the same date for their lies, and lack of professionalism and lack of timely handling my claim.
On 12-3-2915 I received a phone call saying the same things and now they want to charge me.
Bottom Line: No, I would not recommend this to a friend
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