Richard l. Sours
Manteca, CAMember since April 2018

Reviews (1)

    • Apr 26, 2018
    • Verified Reviewer

    Exede Internet

    Unsatisfied consumer

    One minute after installation, the service quit. After talking to six agents and five hours on the phone with no help, I canceled service.

    I received a $34.00 bill for the first month of service. The installiation tech said I would be calling, almost everyone does he said. The following month I received a bill from Exede for $342.00 for the early disconnect. I had service one minute and it quit. Then they started taking money from my Visa account, and each time I would call and ask for what. Then I was turned into collections for $115.00, and then received a bill for $162.00 for the satellite apparatus.

    They said when it was returned I would get a refund, but they refunded $67.00, that is it. I am a disabled vet. This is a terrible company to do business with. No one seems to know anything about their jobs, and I do not want their services ever.

    This has been a terrible drain to my monthly income, time, and money.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

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