I purchased two of these and haven't had ONE minuscule complication. I no idea it was so simple to hook up, operate and explore. When it arrived, the instructions were to simply plug it in and explore. It took a bit of exploration, and when I called for more assistance, they were most responsive and compliant. I have enjoyed a vast array of FREE viewing and boasted about it to family and friends.
My son has a similar product which came with his new Television, he has to purchase Netflix, I do not, that among a good deal of other differences has compelled him to purchase one like mine. I have no idea where these other reviews come from, but I suggest they check the product. I think they have the wrong address.
Bottom Line: Yes, I would recommend this to a friend
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